Economics, 370 pages. ITIL is the global standard for IT service management. This book provides you with a comprehensive introduction to ITIL that will benefit your organization and your career. The. Foundations of ITIL 2011 , , Jun 25, 2012, Computers, 460 pages. This book and its predecessors have become the industry classic guide on the
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Now updated in line with the 2011 syllabus and endorsed by APM Group, the official ITIL Accreditor, the 'ITIL Foundation Handbook PDF: Pocketbook from the Official Publisher of ITIL' is a quick-reference revision guide designed to help students prepare for their foundation exam.
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